Avasant has named Unisys a Leader in its Digital Workplace Services 2025 RadarView™ report, marking the fourth consecutive year the company has earned this distinction. This evaluation measures providers based on their market performance and strategic positioning.
What sets Unisys apart:
- Faster IT support: Unisys' AI-powered Service Experience Accelerator automates service desk operations with real-time ticket summarization, multilingual support, and proactive issue resolution while integrating telemetry and ITSM data for improved efficiency and security.
- Workplace optimization: The Unisys Experience-as-a-Service solution uses telemetry and sentiment analysis to help organizations measure and enhance digital workplace experiences so they can align IT operations with workforce needs based on real user data.
- Hybrid work support: Unified collaboration services provide consulting, training, and support for hybrid work transitions, including specialized meeting room management solutions that ensure seamless collaboration anywhere employees work.
These capabilities are reinforced by Unisys' extensive cross-industry experience and commitment to sustainable technology solutions, ensuring comprehensive support that aligns with both operational needs and broader organizational objectives.
This sustained leadership position shows how Unisys combines intelligent automation with human-centered design to create workplace technology that works for people. Employees spend less time wrestling with their tools and more time driving business outcomes.
