Unisys was recognized as a leader in Avasant’s End-User Computing Services 2025–2026 RadarView™ for the third year in a row. Avasant's RadarView evaluates providers across practice maturity and future-proofing, which includes partner ecosystem and investments and innovation.
Among 29 evaluated providers, Unisys was positioned as a leader, reflecting how we have moved beyond traditional device management to experience-as-a-service – combining AI, smart building technology, and security in outcome-driven workplace solutions.
What sets Unisys apart:
- Proven practice maturity: Unisys' Intelligent PC Refresh uses deep telemetry to optimize device replacement timing, preventing unnecessary refreshes while maintaining performance. Modernized field services include smart lockers, AI-driven routing, and virtual tech cafés that expedite resolution and strengthen support consistency across global operations.
- An ecosystem built for future-proofing: Unisys codeveloped a device-as-a-service model with Dell and Lenovo that integrates experience management, life cycle planning, and circular computing. This approach extends device life, strengthens security, and connects technology investments to business outcomes.
- Ongoing investment in AI and innovation: We embed generative AI across end-user support through AI-powered service desks, automated knowledge curation, and conversational chatbots. Our Service Experience Accelerator automates service desk operations and speeds issue resolution. Additionally, our innovation centers showcase smart building and wayfinding technologies that improve on-site employee experiences.
This sustained leadership position demonstrates how Unisys creates computing environments where technologies support the people using them. Organizations achieve stability now and enable future growth.
See how Unisys can elevate your workplace experience.
